~~TRANSLATE:no|itdrift~~

Key Information

New IT-services at NTNU from 2.1.2017. Primary routine: Please contact Orakel at ntnu for general IT-problems. Please click on the blue waffle-icon at the left side on 'Innsida', and then click 'Support/IT-help' to contact Orakel.

Contact information to our locally IT-staff, due to problems specially for the lab- and research activity:
Department support@itk.ntnu.no

In exceptionally urgent cases you may take direct contact with the person who is responsible for the task:

Gunnar Aske - 73 59 43 53 - D035

Jan Leistad - 73 59 43 54 - D141

File shares (Windows):

Share nameInformation
%home.ansatt.ntnu.no\usernamePrivate home folder
%felles.ansatt.ntnu.no\ime\itk\progdistDepartments program distribution share
%progdist.ntnu.no\progdistNTNU IT's program distribution share
%felles.ansatt.ntnu.no\ime\itk\fellesShared folder for department
%webedit.ntnu.no\usernameWeb folder for employees

File shares (Linux and Mac OSX):

Share nameInformation
smb://home.ansatt.ntnu.no/usernamePrivate home folder
smb://felles.ansatt.ntnu.no/ime/itk/progdistDepartments program distribution share
smb://progdist.ntnu.no/progdistNTNU IT's program distribution share
smb://felles.ansatt.ntnu.no/ime/itk/fellesShared folder for department
smb://webedit.ntnu.no/usernameWeb folder for employees

Network printers (employee):

Printer nameModelLocationIP address
itk-d040-hpHP Color LaserJet M575 MFPD040 - Datalab129.241.10.30
itk-d040-photoHP OfficeJet Pro X451dwD040 - Datalab129.241.10.31
itk-d144-xeroxXerox WorkCentre 7830D144 - Department's office129.241.10.32
itk-d346-xeroxXerox WorkCentre 7830D346 - Teacher's room129.241.10.33
itk-b147-xeroxXerox WorkCentre 7845B147 - Copy room129.241.10.34
itk-d152-hpHP Laserjet 600 M602D152129.241.10.35
itk-d227-hpHP Color LaserJet CM3530fs MFPD227129.241.10.36
itk-d351-hpHP LaserJet P4015xD351129.241.10.37

These printers can be reached by the IP addresses above or the addresses <name>.itk.ntnu.no (e.g. itk-d152-hp.itk.ntnu.no).